Support
Frequently asked questions.
Everything you might wish to know before requesting access. If your question is not here, request a call and we will answer it in person.
What is a lifestyle manager?
Your single point of contact at Essensa. They learn your preferences, anticipate your needs and coordinate our specialist teams and global partners on your behalf — day or night.
Is there a waiting list?
Yes, at present. We admit a limited number of members each year to protect the quality of service. New memberships are subject to review, and requests are considered in the order received.
Are services charged separately?
Our time is covered by your membership. Third-party costs — a table, a flight, a villa — are passed on at cost, without markup.
Can my family use my membership?
Dedicated and Elite memberships extend to immediate family. General members may add family for a supplementary fee.
Where do you operate?
Wherever you are. Forty offices worldwide, fifty-four languages spoken, and partners in over sixty cities.
How do I apply?
Membership is by invitation. Request access through the enquiry form, or ask an existing member to introduce you. A membership manager will arrange a private conversation to understand your needs and recommend a tier.
Request access.
Membership is limited and by invitation. Share a few details and a membership manager will review your request in confidence and, where appropriate, arrange a private conversation. When places are full, you will be offered a position on the waiting list for the next intake.
London
14 Mount Street
Mayfair, W1K
+44 20 7000 0000
New York
520 Madison Avenue
New York, NY 10022
+1 212 000 0000
Dubai
Gate Village 5
DIFC
+971 4 000 0000
Hong Kong
8 Queen's Road
Central
+852 0000 0000
Request received.
Thank you. A membership manager will review your request in confidence and be in touch to arrange a private conversation. If places are currently full, we will confirm your position on the waiting list.